ISO 9001:2015: A Pocket Guide

  • 1h 11m
  • Nick Orchiston, Steve Watkins
  • IT Governance
  • 2018

With a quality management system (QMS) based on ISO 9001 – the world’s most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability.

ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

In this Audiobook

  • Chapter 1 - What is a Quality Management System?
  • Chapter 2 - A Brief History of Quality Management and ISO 9001
  • Chapter 3 - Useful Definitions
  • Chapter 4 - Requirements of ISO 9001:2015
  • Chapter 5 - Context of the Organization
  • Chapter 6 - Certification

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