HBR Guide to Emotional Intelligence: HBR Guide
- 5h 4m 26s
- Harvard Business Review
- Gildan Media
- 2024
Managing the human side of work
Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision.
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion.
But luckily it's not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you'll learn how to determine your emotional intelligence strengths and weaknesses, understand and manage your emotional reactions, deal with difficult people, make smarter decisions, bounce back from tough times, and help your team develop emotional intelligence.
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
About the Author
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 11 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.
In this Audiobook
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What You’ll Learn
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Chapter 1 - Leading by Feel
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Chapter 2 - Do You Lead with Emotional Intelligence? By Annie Mckee
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Chapter 3 - You Can’t Manage Emotions Without Knowing What They Really Are By Art Markman
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Chapter 4 - A Vocabulary for Your Emotions By Susan David
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Chapter 5 - Are You Sure You Show Respect? By Christine Porath
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Chapter 6 - Make Your Emotions Work for You By Susan David
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Chapter 7 - Defuse a Challenging Interaction
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Chapter 8 - Stay Grounded in Stressful Moments By Leah Weiss
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Chapter 9 - Recovering from an Emotional Outburst By Susan David
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Chapter 10 - Writing Resonant Emails By Andrew Brodsky
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Chapter 11 - Running Powerful Meetings By Annie Mckee
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Chapter 12 - Giving Difficult Feedback By Monique Valcour
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Chapter 13 - Making Smart Decisions By Andrew Campbell, Jo Whitehead, And Sydney Finkelstein
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Chapter 14 - An Emotional Strategy for Negotiations By Alison Wood Brooks
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Chapter 15 - Working Across Cultures By Andy Molinsky
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Chapter 16 - Make Your Enemies Your Allies By Brian Uzzi And Shannon Dunlap
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Chapter 17 - How to Deal with a Passive-Aggressive Colleague By Amy Gallo
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Chapter 18 - What to Do If You’re a Toxic Handler By Sandra L. Robinson And Kira Schabram
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Chapter 19 - What Is Empathy? By Daniel Goleman
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Chapter 20 - Beyond Empathy: The Power of Compassion By Daniel Goleman (Interviewed By Andrea Ovans)
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Chapter 21 - Resilience in the Moment
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Chapter 22 - Cultivate Resilience in Tough Times By Diane Coutu
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Chapter 23 - Practice Self-Compassion By Christopher Germer
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Chapter 24 - Don’t Endure; Recharge By Shawn Achor And Michelle Gielan
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Chapter 25 - How Resilient Are You? By Manfred F. R. Kets De Vries
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Chapter 26 - How to Help Someone Develop Emotional Intelligence By Annie Mckee
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Chapter 27 - Handling Emotional Outbursts on Your Team Watch for facts, emotions, and values. By Liane Davey
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Chapter 28 - How to Manage Your Emotional Culture By Sigal Barsade and Olivia A. O’neill
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