Forging Bonds in a Global Workforce: Build Rapport, Camaraderie, and Optimal Performance No Matter the Time Zone
- 6h 13m 9s
- Andrew Molinsky, Melissa Hahn
- Recorded Books, Inc.
- 2024
Perfunctory efforts to show investment in a business relationship—detailed in so many books about global work and cultural intelligence—don't cut it anymore. Business professionals working across national and cultural boundaries need to form authentic relationships that drive rapport, camaraderie, and optimal team performance—and Forging Bonds in a Global Workforce provides the most thorough and practical approach to date on this issue.
Renowned academics in the field of intercultural relationship-building, Andy Molinsky and Melissa Hahn deliver an easy-to-understand approach to help you supercharge your global relationship-building skills, including a focus on Mindset: Conquer hidden biases that can interfere with relationship building and learn the six specific ways relationship building differs across cultures; Beginnings: Master key cultural differences in small talk and the initial stages of finding common ground; and Deepening: Learn to diagnose the local language of trust, develop creative ways to build relationships on global teams, and keep disagreements from escalating into conflict.
Business success today requires deeper engagement than ever. Apply the lessons of Forging Bonds in a Global Workforce to build lasting connections and drive career and organizational success in a truly global economy.
About the Author
Andy Molinsky,PhD, is a professor at Brandeis University’s International Business School, and earned his PhD in Organizational Behavior and his MA in Psychology from Harvard University. He also holds an MA in International Affairs from Columbia University and a BA in International Affairs from Brown University.
Melissa Hahn is an intercultural consultant, trainer, coach, and university instructor. She earned her MA in Intercultural Relations from the University of the Pacific and is an adjunct faculty member at American University’s School of International Service.
In this Audiobook
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Introduction
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Chapter 1 - Four Critical Errors
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Chapter 2 - Mastering the Logic of Relationship Building: (Aka the 6 P’s)
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Chapter 3 - Power: Who Can You Have a Relationship With?
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Chapter 4 - Purpose: What Is the Goal of This Relationship?
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Chapter 5 - Place: Where Does Relationship Building Typically Take Place?
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Chapter 6 - Privacy: How Readily Do People Share Personal Information?
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Chapter 7 - Pacing: How Quickly Do Relationships Progress?
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Chapter 8 - Presence: How Do People Make That First Impression?
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Chapter 9 - Let’s Test-Drive the 6 P’s
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Chapter 10 - How to Start a Conversation with Someone You Don’t Know
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Chapter 11 - Transforming Small Talk into Real Talk
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Chapter 12 - Cultural Differences in Small Talk
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Chapter 13 - Let Your Personality Shine Through
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Chapter 14 - The Art of Finding Common Ground
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Chapter 15 - Learning the Local Language of Trust
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Chapter 16 - Multiple Methods for Deepening Your Connection
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Chapter 17 - Building Relationships in a Team Context
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Chapter 18 - Keeping Disagreements from Spilling into Conflicts
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Chapter 19 - Stepping Inside Your Experience
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Chapter 20 - Cultivating Curiosity
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Chapter 21 - Conclusion