Flex: The New Playbook for Managing Across Differences
- 10h 16m 45s
- Audrey S. Lee, Jane Hyun
- Gildan Media
- 2019
This audio edition offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy.
In this Audiobook
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Chapter 1 - What You Don't Know Can Hurt You: How We (Don't) Talk About Difference
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Chapter 2 - Managing the Power Gap
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Chapter 3 - Culture and Communication: Flexing Across Styles
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Chapter 4 - Portrait of a Fluent Leader
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Fluent Leader Profile—Rosaline Koo—Building Fluency Beyond Stereotypes
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Chapter 5 - Power Gap Principle: Flex Your Management Style
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Fluent Leader Profile—Don Liu—Bridging the Gap Through Generosity of Spirit
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Chapter 6 - Navigate the Power Gap with Your Peers
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Chapter 7 - Go the Distance with Your Superiors
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Fluent Leader Profile—Erby L. Foster Jr.—The Fluent “Agent” and Champion
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Chapter 8 - Connecting with Customers and Partners
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Profile—Memorial Hermann Southwest Hospital—Health-Care System Identifies Innovative Solutions for Patient Needs
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Chapter 9 - Onboarding Your Employees—Getting it Right from Day One
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Fluent Leader Profile—Steve Miola and Ray Bain, Merck Research Laboratories—Creating a Fluent Company Culture
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Chapter 10 - Mentors, Sponsors, Coaches, and the Gift of Feedback
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Fluent Leader Profile—Rich Hille—From the Baseball Fields to the Corporate Boardroom: Leading a Winning Team
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Chapter 11 - Leveraging Diverse Thinking from Your Teams to Drive Innovation
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